Team Leader Level 3
Attract great talent, upskill your teams and plan for your future
Suitable for both new and existing employees
Who is the Team Leader Apprenticeship for?
A team leader in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Study Mode
Online with tutor led sessions
Blended learning with online and face to face sessions and support (at the employers premises)
There is an End Point Assessment for this Apprenticeship - This is when the Apprentice will demonstrate they have learnt the required knowledge, skills and behaviours.
Typical job roles
Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
Duration
16 Months (Depending on experience)
Start Date
Any time
Qualifications to be awarded
Team Leader Level 3 Apprenticeship
Functional Skills (if required)
Professional registration
On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
What knowledge will be learnt?
K1: Performance management techniques.
K2: How to identify the learning needs of others and solutions to address them.
K3: Processes and policies which support the delivery of operational requirements.
K4: Project management tools and techniques.
K5: Relevant regulation, legislation, and compliance that impacts their role and the organisation.
K6: Organisational strategy and objectives and how their role impacts on them.
K7: How to manage resources to implement operational and team plans.
K8: Time management and prioritisation tools.
K9: Communication techniques including presentation skills, negotiation and influencing skills.
K10: Policy and procedure relating to people and organisational culture.
K11: Stakeholder management.
K12: Problem-solving and decision-making principles.
K13: Principles of change management and continuous improvement.
K14: IT and software used to support the activities of the business.
K15: External factors that affect the workplace, such as sustainability and net carbon zero, and how they are managed.
K16: The impact that internal and external factors such as environmental impacts, have on their role.
K17: Leadership and management approaches.
K18: The purpose of their role within the organisation, including their level of responsibility and accountability.
K19: The impact that cross-team working has in the delivery of organisational objectives.
K20: How to collate, interpret and communicate data and information to meet the needs of different audiences.
K21: The wider social and economic environment in which the organisation operates.
K22: Approaches to managing budgets, and options and choices to maximise efficient use of resources.
K23: Principles of equity, diversity and inclusion in the workplace and their impact on the organisation and the team.
What skills and behaviours will be developed?
S1: Use resources to implement operational and team plans.
S2: Use tools to organise, prioritise and allocate daily and weekly work activities.
S3: Able to collate and interpret data and information and create reports.
S4: Identify and support the development of the team through informal coaching and continuous professional development.
S5: Use information and problem-solving techniques to provide solutions and influence the decision-making process.
S6: Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
S7: Review work processes to identify opportunities to improve performance and for continuous improvement.
S8: Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
S9: Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
S10: Manage others through change by identifying challenges and the activities to resolve them.
S11: Interpret organisational strategy and communicate how this impacts others.
S12: Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
S13: Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
S14: Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
S15: Manage and maintain relationships with a diverse workforce and stakeholders.
S16: Negotiate with and challenge stakeholders to manage change and reduce conflict.
S17: Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
S18: Identify future changes in the sector such as technology advances that may impact their organisation.
S19: Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
B1: Acts professionally, ethically and with integrity.
B2: Supports an inclusive culture, treating colleagues and external stakeholders fairly and with respect.
B3: Takes accountability and ownership of their tasks and workload.
B4: Seeks learning opportunities and continuous professional development.
B5: Works flexibly and adapts to circumstances.
Progression Opportunities
Progression into management roles in any industry.
How much does the Team Leader Apprenticeship cost?
This programme costs £5,000 and is covered through a companies Apprenticeship Levy.
If the employer pays into the levy, the programme cost is fully covered through their levy contributions. For employers who do not pay into the levy, the payment structure is as follows:
Employers without a levy contribution will pay only 5% of the programme cost (£250) if the the apprentice is aged 22 or over.
Employers will receive full funding if the apprentice is aged 21 or under.